For over three years we've built and run the internal automations and tools behind a Brisbane smash-repair shop, connecting iBodyshop, Audanet, PartsCheck and several other 3rd party services into one workflow and optimizing the admin around them.
The shop ran estimating, parts and job management across iBodyshop, Audanet, PartsCheck and several other tools, with admin and technician work coordinated by hand. The systems didn't talk to each other, so the same job details were re-keyed between them and work only moved forward when someone remembered to pass it along.
Rather than rip out the tools the shop already knows, we built an internal ERP that connects them. iBodyshop, Audanet and PartsCheck now feed one workflow, and the manual admin around them, from task assignment to customer updates, runs automatically. The team works from a single place.
A web app wired into the shop's existing tools, plus the automation that moves every job through it without manual chasing.
We connected their existing platforms, iBodyshop, Audanet and PartsCheck, into one internal tool, so estimating, parts and job data flow between them instead of being entered by hand.
We automated the shop's updates to clients and customers, and recently added an AI agent connected to a chatbot on their website that books incoming leads.
A long-running partnership, not a one-off build.
20 hrs/wk
of admin work taken off the team every week
By connecting the shop's systems and automating the manual steps between them, from re-keying job data to chasing customer updates, we freed up around 20 hours of admin a week.
10+ systems
iBodyshop, Audanet, PartsCheck & multiple services connected into one workflow
3+ years
Still building, running and extending the ERP, three years on
We also designed and built Flowautobody's company website in Framer, one of the services we offer alongside the ERP and automation work.
View websiteJai Aguilar
Managing Director, FlowAutoBody
"Have been working with Tahir and his team for a couple of years now and it's been great. Tahir takes the time to understand the business objectives, implements well thought out solutions and maintains great communication. Wouldn't hesitate recommending him to others."
We've worked alongside Flowautobody for more than three years, close enough to the day-to-day that the system reflects how the shop actually runs.
"Because we've been embedded with the shop for years, we build around how the estimators, admin team and technicians actually work, not how a developer imagines they do."
"We keep extending the system as the shop's needs change. The most recent addition was an AI agent that handles inbound leads from their website."
Where the partnership goes from here.
Extending the workflow automations across more of the shop's day-to-day admin
Growing the booking agent to handle more of the questions customers ask before a job
Surfacing job and throughput data the shop can actually act on
